MEEM Gold Terms and Conditions

1. Acceptance of Terms

By using the Website, MEEM mobile application, or any related digital service, you confirm that you have read, understood, and agreed to these Terms and our Privacy Policy. These Terms apply to visitors, registered users, members, resellers, and any person who accesses or uses our services.

If you use the services on behalf of a child, company, organization, or another person, you confirm that you have the necessary authority, consent, and responsibility to do so.

2. Use of Website, App, and Services

You agree to use the Website, mobile application, account services, and digital services only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment of our services.

• You may access and use our content for personal and non-commercial purposes only, unless we give written permission.
• You must not misuse the Website, app, APIs, servers, payment flows, WebView pages, or account systems.
• You must not attempt hacking, password harvesting, unauthorized access, reverse engineering, tampering, automated scraping, or interference with transactions or app functionality.
• You must not use our services for fraud, unlawful activity, abusive conduct, misleading activity, or activity that may damage MEEM Gold, other users, or third parties.

3. Account Registration and Security

Some features may require a registered account, valid login credentials, verified identity information, or access through the MEEM mobile app. You are responsible for keeping your account details, password, device, and authentication methods secure.

• You must provide accurate, current, and complete information when creating or updating your account.
• You are responsible for activity carried out through your account, device, or login session unless caused by our proven fault.
• You must notify us promptly if you suspect unauthorized access or misuse of your account.
• We may suspend, restrict, or terminate access if we suspect fraud, misuse, security risk, breach of these Terms, or legal non-compliance.

4. Mobile Application Terms

5. Transactions, Payments, and Service Information

Product, bullion, pricing, stock, payment, delivery, invoice, receipt, return, refund, and service information shown through the Website or app may be subject to confirmation, availability, operational requirements, and applicable laws.

• You agree to provide accurate billing, shipping, payment, and identity information where required.
• Payments may be processed through banks, payment processors, or third-party providers subject to their own terms.
• We may reject, cancel, delay, verify, or reverse transactions where required for compliance, fraud prevention, pricing errors, security concerns, operational limitations, or legal obligations.
• Gold, silver, and market-related information may change and should not be treated as financial, investment, legal, or tax advice.

6. Intellectual Property Rights

All text, graphics, user interfaces, visual elements, photographs, product images, logos, sounds, music, artwork, software code, price charts, app screens, design, structure, selection, coordination, expression, and arrangement of content available through the Website or app are owned, controlled, or licensed by MEEM Gold and protected by applicable copyright, trademark, and unfair competition laws in Malaysia and internationally.

Except as expressly permitted in these Terms, no part of the Website, app, or content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, mirrored, or used for commercial purposes without our prior written consent.

7. User Content and Conduct

Our Website, app, or services may include areas where users can submit comments, feedback, messages, profile information, support requests, event information, or other content ("User Content"). By submitting User Content, you confirm that:

• You have the necessary rights and permissions to submit the content.
• Your content is not unlawful, defamatory, obscene, abusive, misleading, harmful, or infringing.
• You grant us a royalty-free, non-exclusive, transferable license to use, reproduce, display, process, and store the content as needed to operate, improve, moderate, and protect our services.

We may monitor, review, edit, restrict, or remove User Content at our discretion, especially where it appears inappropriate, offensive, unlawful, or in breach of these Terms.

8. Third-Party Links and Service Providers

Our Website and app may contain links to third-party websites, payment providers, delivery providers, analytics tools, compliance vendors, mobile platforms, notification providers, or other services. Third-party services may be subject to their own terms, privacy policies, fees, limitations, and availability.

We are not responsible for third-party websites, platforms, or services except where required by applicable law. You should review the relevant third-party terms and policies before using them.

9. Hyperlinking, Framing, and App Linking

Government agencies, search engines, and news organizations may link to our Website without prior written approval. Other organizations may request linking by contacting us with relevant details. We reserve the right to approve or deny such requests at our discretion.

You may not frame, mirror, embed, deep-link in a misleading way, or create copies of our Website, WebView pages, mobile app screens, or services without our express written permission.

10. Cookies, Privacy, and Communications

We use cookies and similar technologies on the Website as described in our Privacy Policy. The mobile app may use local storage, secure storage, device permissions, push notification tokens, and related technologies to operate app features.

By using the Website, app, or services, you acknowledge that your use is also subject to our Privacy Policy. Although MEEM Gold takes reasonable technical and organizational measures to protect data, Internet and mobile communications are not completely secure, and you accept risks beyond our reasonable control.

11. Disclaimers and Limitation of Liability

To the maximum extent permitted by law, MEEM Gold makes no warranties regarding the accuracy, completeness, timeliness, availability, security, or uninterrupted operation of the Website, app, content, pricing information, product information, or services. We disclaim all warranties, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by law, MEEM Gold shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising from your access to, use of, inability to use, or reliance on the Website, app, third-party services, or any part of our services.

12. Indemnification

You agree to indemnify, defend, and hold harmless MEEM Gold, its affiliates, officers, directors, employees, agents, service providers, and partners from and against claims, damages, losses, liabilities, costs, and expenses arising from your use of the Website, app, or services, your breach of these Terms, your misuse of an account, or your violation of law or third-party rights.

13. Suspension and Termination

We reserve the right to suspend, restrict, or terminate your access to the Website, app, account, or services at any time where we believe your conduct violates these Terms, creates legal or security risk, harms other users, harms MEEM Gold, or affects third parties. Account closure and data deletion requests are handled according to our Privacy Policy, account closure process, and applicable legal retention obligations.

14. Changes to Terms

MEEM Gold reserves the right, at its sole discretion, to change, modify, add, or remove portions of these Terms at any time. It is your responsibility to check these Terms periodically for changes. Your continued use of the Website, app, or services after changes are posted means that you accept and agree to the updated Terms.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Malaysia, and you submit to the exclusive jurisdiction of the courts of Malaysia for the resolution of any disputes.

16. Contact Us

This page is intended for MEEM Gold's Website, iOS app, Android app, App Store Connect, Google Play Console, and in-app terms links.